FAQs

U.S. Shipping Cost

FREE SHIPPING FOR U.S ORDERS over $50 or more! All other shipping is calculated by weight and location. Packages under 1lb are shipped via USPS First Class Mail. Heavier packages are shipped via USPS Priority Mail.

International Shipping Cost

All shipping calculated by weight and location. Shipping upgrades available. Packages are shipped by USPS International Priority Mail with tracking insured for the product purchase value.

Return and Exchange Policy

If you are not satisfied with your purchase for any reason, please contact us at info (at) sarahtudorart.com. Items may be returned in unused condition within 7 days of receipt. Original shipping charges are non-refundable. Return shipping costs are non-refundable, unless you are returning due to a defect in the product in which case, we will be happy to cover shipping or simply to issue a new print. If you have any concerns, please me directly at info (at) sarahtudorart.com

Cancellations + Address Changes

Due to orders being automatically processed shortly after placing your order, we cannot cancel or amend an order once it has been placed. However, please reach out as soon as you notice an issue with your order at info@sarahtudorart.com.

Damage and Replacement Policy

Our supplier strives to keep all damage under 1%, and we ask for your patience if something has arrived in less than perfect condition. Any damage reported within 7 days of receipt we will make right. No need to return the damaged print, clothing, tote, or sticker, we will ship you a replacement. ** Please note that this policy is for US orders only.

Do you offer commissions?

I would be happy to discuss developing a custom project with you that includes swatches, a mood board and sketches to develop your piece.

Do you Ship Internationally?

I do ship internationally, depending on the size of the piece and country. Please let me know prior to purchase if you would like an estimated shipping cost.